How to reset your password

更新於 2026年11月12日

本文章尚未翻譯成您的語言,現以英文顯示。

If you forgot your password, set a new one from the link in an email: "Forgot password?" on the sign-in page. The link works for one hour.

The "Password recovery" page with an email field and the "Send reset link" button

  1. On the sign-in page click "Forgot password?".
  2. Enter the email of your account and click "Send reset link".
  3. Open the email and follow the link.
  4. Enter a "New password" of at least 8 characters and repeat it in "Confirm password".
  5. Click "Save password" and sign in with the new password.

If you only sign in with Google, your account has no password — you can set one the same way.

If it does not work

  • No email — check the spam folder. The email only arrives if an account with that address exists; the page does not say so, so that a stranger cannot find out who is registered.
  • The new-password page shows an error — the link has expired (it works for an hour) or was already used: request a new one.
  • "Passwords do not match" — type the same password in both fields.
  • You do not remember the email — try signing in with Google or Apple; if that fails, write to support.
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