How to delete your account

Dikemas kini pada 12 November 2026

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Your account is deleted 30 days after the request. During that time you can cancel the deletion: just sign in.

The "Delete account" page listing what will happen

If you are signed in

  1. Open your account settings, the "Security" tab, and click "Delete account".
  2. Read what will happen.
  3. Enter your password to confirm. If you have no password (you sign in with Google), sign in again when asked.
  4. Tick the box confirming that the account is deleted for good in 30 days and click "Delete account".

You see the deletion date. If you share projects with other people, WŬMÙ first asks you to hand them over.

If you cannot sign in

  1. Open the delete-account page and enter the email of the account.
  2. Click "Send the link" and open the email — the link works for 24 hours.
  3. On the link's page click "Delete account".

What happens

  • Right away — you are signed out everywhere; your name, photo and phone are hidden. Plan renewal is cancelled; the paid period runs to its end.
  • In 30 days — personal data, contacts, documents and personal spaces are deleted.
  • What stays — your messages in other people's chats (from a "Deleted account") and City entries without your name and photo; payment records are kept as the law requires.

How to cancel the deletion

Sign in before the deletion date — in any way. The deletion is cancelled, plan renewal comes back and you get an email saying the deletion is canceled.

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