How to reset your password
Actualizado el 12 de noviembre de 2026
Este artículo aún no está traducido a su idioma; se muestra en inglés.
If you forgot your password, set a new one from the link in an email: "Forgot password?" on the sign-in page. The link works for one hour.
- On the sign-in page click "Forgot password?".
- Enter the email of your account and click "Send reset link".
- Open the email and follow the link.
- Enter a "New password" of at least 8 characters and repeat it in "Confirm password".
- Click "Save password" and sign in with the new password.
If you only sign in with Google, your account has no password — you can set one the same way.
If it does not work
- No email — check the spam folder. The email only arrives if an account with that address exists; the page does not say so, so that a stranger cannot find out who is registered.
- The new-password page shows an error — the link has expired (it works for an hour) or was already used: request a new one.
- "Passwords do not match" — type the same password in both fields.
- You do not remember the email — try signing in with Google or Apple; if that fails, write to support.
¿Te ayudó este artículo?
¿No encontró la respuesta?
Nuestro equipo de soporte le ayudará: escríbanos en el chat.
